Position Overview
Served as a J-9 Operations & Command (OC) Watch Officer in support of the Defense Information Systems Agency (DISA), performing GG-12 duties for 26 months. Responsible for critical incident management and system security oversight.
Primary Responsibilities
- Approve/disapprove mitigation actions and execute incident prioritization
- Determine resource allocation and program goals/objectives
- Act as single point of contact for reporting, communications, and battle rhythm
- Monitor and analyze real-time network and system activities
- Coordinate with teams to ensure system availability, integrity, and confidentiality
- Conduct thorough incident investigations and provide management reports
Technical Duties
- Implement and maintain incident response procedures and playbooks
- Monitor system resources including performance, capacity, and availability
- Conduct diagnostic tests to verify system performance
- Utilize incident management tools and platforms
- Monitor existing information systems for security events
- Ensure compliance with DISA's security policies
Key Contributions
- Participated in tabletop exercises and security simulations
- Developed and delivered training programs for incident response
- Maintained detailed incident logs and resolution documentation
- Provided 24/7 on-call incident response support
- Collaborated with external agencies for enhanced situational awareness
- Fostered continuous improvement in incident response processes